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Ask the Expert
With over 22 years of experience in design, construction and maintenance of Marquis Spas, Jeffrey leads our team of spa experts available to assist you with any questions you may have.

Please take a look at some frequently asked questions, or email a question directly. Please provide your spa serial number for technical or service-related questions.

Questions & Answers
How do I know which Marquis spa is right for me?

What kind of requirements should I consider regarding installation?

Are Marquis spas difficult to care for?

How much does it cost to run a spa?

Does a Marquis spa include an ozonator or can one be installed?

Why don't you have pillows on your hot tubs?

What is the horsepower of your pumps?

Can I buy my Marquis spa factory-direct and save money?

What happens if I buy a Marquis spa and my dealer goes out of business? Will I still have a warranty? Who will do the warranty work?

What is the maximum temperature of a Marquis spa?
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How do I know which Marquis spa is right for me?
Many factors are involved in making a decision: family size, installation space and budget, to name a few. The very best way to determine which spa is right for your needs is to talk with your local dealer about your specific needs and test soak, test soak, test soak! We encourage you to test soak every model you are considering - even models from other manufacturers. After you've purchased a spa is not the time to discover it's not what you thought it would be.
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What kind of requirements should I consider regarding installation?
Your tub needs to be placed in an area where it will rest on a solid, level surface. A wood deck, concrete pad or pea gravel area are all popular surfaces. Be sure to check your local codes and after installation, watch for any settling or erosion that could move the hot tub out of level.
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Are Marquis spas difficult to care for?
No, not at all. Marquis spas virtually maintain themselves. There is some minor maintenance needed, but you'll spend far more time enjoying your spa than maintaining it.
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How much does it cost to run a spa?
That depends slightly on the model, climate and usage. But, you can estimate the cost to run at $10 to $30 per month on average. The low operational costs are due to the extra steps Marquis takes to ensure the highest quality, lowest maintenance, and most efficient spa on the market. We insulate the spa with heat reflecting Low-E spa wrap around the entire spa in addition to full foam insulation. The adjustable straps and linear heat seal assure the cover is sealed and energy efficient. The high-output, low-amperage industrial duty pumps run cool and work smoothly to keep operational cost to a minimum.
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Does a Marquis spa include an ozonator or can one be installed?
Marquis Spas® is the only manufacturer that installs a water management system with a solid-state ozonator in every hot tub Marquis makes. Ozone is a natural and easy way to maintain your water, and reduce the amount of chemicals necessary to maintain sparkling clean water. Ozone burns up organics in your water thousands of times faster than chlorine.
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Why don't you have pillows on your hot tubs?
The material spa pillows are made from do not stand up to the heat and chemicals of the hot tub environment. That's why you don't find the inclusion of pillows in our competitors' warranties. Marquis Spas does not install any items made from materials we can't stand behind with a warranty. If you feel you would still like to have pillows in your hot tub, a selection is available in our SpaBoutique catalog, available through your local dealer.
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What is the horsepower of your pumps?
Marquis does not measure the pump performance in horsepower. The true measure of a pump is in GPM or gallons per minute. Many consumers are misled by inaccurate or overrated pump performance. Don't be fooled by the concept that bigger is better. The truth is bigger might be worse. The only way to be certain whether a pump's performance is adequate for your needs is to get in and test soak.
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Can I buy my Marquis spa factory-direct and save money?
Marquis spas are available through our carefully selected network of dealers only. This allows us to ensure you receive the best possible product with the best possible service. We maintain a broad base of dealers across the nation to sell and service our products. You may pay a little more for a Marquis spa. But it's worth every penny.
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What happens if I buy a Marquis spa and my dealer goes out of business? Will I still have a warranty? Who will do the warranty work?
The warranty you receive is provided by Marquis Spas. In the rare case a dealer does go out of business, Marquis Spas locates another dealer or service company in your area to ensure our customers continue to receive service.
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What is the maximum temperature of a Marquis spa?
The maximum UL-approved set temperature for any hot tub sold in the United States and Canada is 104�F. This has a variance of 3�F. Which means the hot tub cannot be set above 104�F but the temperature can fluctuate to as high as 107�F and still be within UL standards.
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Get a detailed look at a Marquis spa with our Spa Explorer, see how Tri-Zone therapy delivers three levels of relief to your body, or go ahead and select the colors of your new Marquis spa.
Take a Test Soak
There's a lot to consider when purchasing a spa. As comfortable as a lounge may seem when the spa is dry, the only real way to make the intelligent choice for you and your family is to take the plunge.

Experience the hydrotherapy first hand. Feel the comfort of our contoured seats. Get in and try out all the features. You'll never know if your investment is right until you give it a whirl. Visit your local Marquis Spas® dealer. We're certain we've got just what you need.

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